Privacy Policy

Last Updated: October 11, 2026

At Pest Controller, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices available to you when you visit our website or request our pest control services.

1. Information We Collect

We may collect the following types of information when you interact with our website or contact us:

Personal Information

• Full name

• Phone number

• Email address

• Property or service address

• Details about your pest control requirements

Technical Information

• IP address and browser type

• Device and operating system information

• Pages visited and interactions with our website

• Approximate location derived from your IP address

Communication Information

We may retain messages, service inquiries, and other information you voluntarily provide when communicating with our team.

2. How We Use Your Information

We use collected information to:

• Respond to questions and service requests.

• Schedule inspections and pest control appointments.

• Provide estimates and relevant service recommendations.

• Communicate appointment updates and follow-up instructions.

• Improve website performance and customer experience.

• Maintain business records and prevent misuse.

• Meet applicable legal and regulatory obligations.

We will not use your personal information for unrelated purposes without an appropriate legal basis or, where required, your consent.

3. How We Share Your Information

We do not sell your personal information.

We may share relevant information with trusted service providers who help us operate our website, manage bookings, process payments, communicate with customers, or provide our services.

We may also disclose information when required by law, to respond to lawful requests, protect our rights, or address security and fraud concerns.

Service providers are expected to handle information appropriately and only for authorized purposes.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to remember preferences, understand website usage, and improve functionality.

Depending on the tools implemented on the website, these technologies may include analytics or advertising tools.

You can manage cookies through your browser settings. Where required by law, we will request consent before using non-essential cookies or tracking technologies.

Disabling certain cookies may affect some website features.

5. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, maintain relevant business records, resolve disputes, and comply with legal obligations.

Retention periods depend on the type of information and the reason it was collected. When information is no longer needed, we take reasonable steps to delete it or anonymize it, subject to applicable law.

6. Data Security

We use reasonable technical and organizational measures to help protect personal information against unauthorized access, loss, misuse, or disclosure.

However, no online transmission or electronic storage method can be guaranteed to be completely secure.

If a data breach occurs, we will take appropriate steps and provide notifications where required by applicable law.

7. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Request access to personal information we hold about you.

• Ask us to correct inaccurate information.

• Request deletion of certain personal information.

• Object to or restrict certain processing activities.

• Withdraw consent where processing relies on consent.

• Request a copy of your information where applicable.

• Opt out of marketing communications.

To exercise an applicable right, contact us using the details below. We may need to verify your identity before processing your request.

8. Third-Party Links

Our website may link to external websites or services that we do not operate. These third parties have their own privacy policies and practices.

We encourage you to review their policies before providing personal information. We are not responsible for the privacy practices of external websites.

9. Children's Privacy

Our website and services are intended for adults arranging pest control services. We do not knowingly collect personal information directly from children in violation of applicable law.

If you believe a child has provided personal information to us, contact us so we can review the situation and take appropriate action.

10. International Data Transfers

If our service providers store or process information in another country, your information may be transferred across national borders.

Where required, we will use appropriate safeguards for such transfers in accordance with applicable privacy laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business, website technologies, or legal requirements.

Any changes will be published on this page with a revised “Last Updated” date. We encourage you to review this page periodically.

12. Contact Us

If you have questions about this Privacy Policy or how we handle personal information, contact us:

Business: Pest Controller

Email: support@bugshieldpro.com

Phone: (737) 284-6915

Address: Add your registered business address here.